Project Overview

Lesson #1 : Staying Healthy for the Holidays

Equip yourself with strategies to recognise cold and flu symptoms, keep yourself healthy, and sanitize your Gilbert’s Pharmacy location. This course places the learner in the store-side associate’s shoes by receiving emails behind the retail counter. The first email alerts them to identify signs of illness in customers. The learner consults with customers via decision-based scenarios to help them find proper remedies. Another email notification introduces a tabbed interaction that walks through personal hygiene and PPE practices. The learner applies these practices via scenario-based multiple-choice questions about how to follow up after interacting with sick customers. A final email prompts the learner to disinfect the high-touch areas in the store through a hotspot investigation of the pharmacy.

Authoring Tools:

• Articulate Storyline

• Adobe

• Adobe XD

• Figma

• ChatGPT

Lesson #2: Creating Healthy Habits

Revisit healthy habits to avoid getting sick and prevent spreading germs to others at Gilbert’s Pharmacy. Associates play a central role in maintaining a healthy in-store environment. Practice identifying key areas to sanitize when immersed store side in a 360° photo with embedded hotspots. When should associates wash their hands to slow the transmission of bugs? A sorting activity displaying everyday tasks prompts learners to drag and drop each task into the proper soapy bucket. The 4 scrubbing steps necessary for thorough handwashing are displayed via a tabbed interaction accompanied by video demonstrations.

Authoring Tools:

• Articulate Storyline

• Adobe

  Smartsheets

• Wellsaid Labs

• Envato Elements

• Freepik